Professor M.A.Y.D. Madurrapperuma
Department of Business Economics, Faculty of Management & Finance
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The presence of the doctor is the beginning of the cure: moderator-mediator effect of the physician in customer service experience in private hospitals
Journal articles
Madurapperuma, M.A.Y.D., & Sugathadasa, H.W.W.J.H.K.
Journal of Management and Tourism Research; 5 (1), 35-50.
Publication year: 2022